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ERP Agency improves business processes in inovativeefficient way.

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Metalworking industry

Metalworking industry

Metalworking industry is usually based on precise work operations performed by workers assisted by specific production machines. Most often these type of companies are characterized by:
• A small number of finished products from one set (sometimes only 1 product);
• Significant number of employees involved in the production process;
• The number of operations / production stages is large.
Metalworking industry

Starting point for companies from metalworking industry

Based on these positions, it is clear that use of business system which can administer, control and inform about production processes for all important parameters. Over the years, the team of ERP Agency has successfully implemented several projects in metal processing companies and gained excellent experience and recommendations in the industry.

Administration of processes in metalworking industry

The administration of the production process must allow:

• Planning of resources (machines and employees);
• Planning of materials;
• Optimization of machine working time (production deadline);
• Written instructions (work orders) for employees, which determine resources, tools, raw materials, production operations, technological process and protective measures;
• Standardization of operations and payment of bonuses for the achieved result.

Business needs

Control process in the metalworking industry allows early detection of bottlenecks, lack of raw materials or determines the need to re-plan work orders according to production conditions. The control also allows analysis / comparison between planned and actual production costs and thus calculation of actual production costs. The control process also enables employees to monitor compliance with the norms and thus reward them according to the results achieved.

System requirements in metalworking industry

Business systems must also provide reliable information about all production processes. Timely and accessible information in modern metalworking factories is essential to meet the expectations of customers, employees and management.

What did our team do in order to answer these requirements?

The team of ERP Agency together with has developed custom modules, used in metal working companies. Modules increased the work and administration efficiency of production. Special emphasis should we placed on warehouse management. It satisfies the need with the Warehouse Management solution, which successfully manages micro – locations, variants, etc. and is used on PDAs fully integrated with the business system.


The digitalization of the production process is a step that must be taken by all production companies. Over the years, our team has worked on a number of digitalization projects in Bulgaria, Macedonia, Kosovo, Albania, Serbia, Slovenia and has helped many companies to improve their business processes. We would like to share this experience with you. Your business can be more profitable once you apply this experience.

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List of Common Problems

  • There are no written work orders, with instructions, blueprints, protective measures and operations;
  • Remuneration of employees is not based on measurable parameters;
  • Inventories, especially smaller quantities, often remain in stock for years;
  • Machines and employees are not optimally used;
  • Real production price is unknown.

ФАКОМ Скопје

Number of employees: 626

Year of implementation: 2014

Implemented packages:

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